{"id":69,"date":"2021-11-15T11:09:47","date_gmt":"2021-11-15T11:09:47","guid":{"rendered":"https:\/\/hamleys.co.za\/?page_id=69"},"modified":"2024-06-05T12:09:54","modified_gmt":"2024-06-05T12:09:54","slug":"popia-policy","status":"publish","type":"page","link":"https:\/\/hamleys.co.za\/popia-policy\/","title":{"rendered":"POPIA Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"69\" class=\"elementor elementor-69\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a1329d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a1329d7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-40f672d\" data-id=\"40f672d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ded78a elementor-widget elementor-widget-heading\" data-id=\"0ded78a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 24-06-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Privacy notice\u00a0&amp;\u00a0consent to use of personal information<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e11b92f elementor-widget elementor-widget-text-editor\" data-id=\"e11b92f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 24-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>Hamleys<\/strong>, is\u00a0firmly committed to protecting the privacy of our\u00a0clients\u00a0and associates.<\/p><p>The\u00a0company\u00a0is the sole owner of the information collected on this\u00a0website. We will not share, sell, or otherwise distribute the financial or personal information of our\u00a0clients, or those who otherwise provide personal information\u00a0to us, to any other persons or organisations in any way other than what is disclosed in this\u00a0notice.<\/p><p>This\u00a0company\u00a0is aware of its personal data obligations towards its\u00a0clients\u00a0and members of the public in general\u00a0and hence this notice and the\u00a0company\u2019s personal data\u00a0protection policy and practical implementation will always be compliant with South African law and international best practice.<\/p><p>We respect the privacy of everyone who visits this\u00a0website. As a result,\u00a0we would like to inform you regarding the way we would use your personal information. We recommend you\u00a0read\u00a0this\u00a0privacy notice\u00a0&amp;\u00a0consent\u00a0to use of personal information\u00a0(\u201c<strong>notice<\/strong>\u201d)\u00a0so that you understand our approach towards the use of your personal information.<\/p><p>By submitting your personal information to\u00a0this\u00a0company, you will be treated as having given your permission \u2013 where necessary and appropriate \u2013 for disclosures referred to in this\u00a0notice.<\/p><p>By using this\u00a0website, you acknowledge that you have reviewed the terms of this notice and agree that we may collect,\u00a0use\u00a0and transfer your personal information in accordance therewith.<\/p><p>If you do not agree with these terms, you may choose not to use our\u00a0website\u00a0and please do not provide any personal information through this\u00a0website.<\/p><p>This notice\u00a0forms part of our\u00a0website\u00a0Terms &amp; Conditions of use\u00a0(where relevant or\u00a0standalone\u00a0if not displayed)\u00a0and such shall be governed by and construed in accordance with the laws of South Africa.<\/p><p>This notice explains how we obtain,\u00a0use\u00a0and disclose your personal information, as is required by the\u00a0<strong>Protection of Personal Information Act\u00a0No 4. Of\u00a02013 (\u201cPOPIA\u201d)<\/strong>.<\/p><p>This\u00a0company\u00a0is\u00a0committed to protecting your privacy and to ensure that your personal information is collected and used properly,\u00a0lawfully,\u00a0and\u00a0safely.<\/p><p>We collect and process your personal information mainly to provide you with access to our services and\u00a0to interface with other\u00a0companies.<\/p><p>The type of information we collect will depend on the purpose for which it is collected and used. We will only collect information that we need for that purpose.<\/p><p>We collect information directly from you where you provide us with your personal details, for example when you\u00a0purchase an item from one of our stores or\u00a0online or\u00a0enter\u00a0one of our in-house\u00a0competitions.<\/p><p>We will only use this information to carry out the processes for the purpose for which you registered with\u00a0us.\u00a0We will protect your\u00a0personal information\u00a0in accordance with\u00a0this notice and <strong>POPIA<\/strong>.<\/p><p>If you agree, we will use your information to send marketing information to you\u00a0(it will always have an \u201copt-out\u201d element).<\/p><p>This\u00a0company\u00a0will not share your\u00a0personal information\u00a0with external\u00a0third parties, save\u00a0for <strong>POPIA<\/strong> compliant mailing services.<\/p><p>The\u00a0company\u00a0will only collect\u00a0personal information\u00a0from you when the purpose for collection\u00a0has\u00a0been explicitly defined and agreed. We undertake to ensure that as the data subject, you are aware of the purpose for collecting your\u00a0personal information.<\/p><p>Where reasons for processing for further purposes arise, these will be explicitly defined and agreed.<\/p><p>The\u00a0company\u00a0will\u00a0take reasonable steps to ensure that information is complete, accurate, not misleading and where necessary, updated.<\/p><p>The\u00a0company\u00a0will ensure that appropriate information security measures are established to ensure that\u00a0personal information\u00a0is protected in line with industry practices and standards.<\/p><p>If the data has not been collected directly from the data subject, the source of collection will be provided together with name and address of the party.<\/p><p>According to <strong>POPIA<\/strong>\u00a0<strong>\u2018\u2018Personal Information\u2019\u2019<\/strong>\u00a0means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. The <strong>POPIA<\/strong>, which has more specific examples if you need them, can be found at the following link:\u00a0<a href=\"https:\/\/popia.co.za\/section-1-definitions\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/popia.co.za\/section-1-definitions\/<\/a>.<\/p><p>Examples of information we\u00a0may\u00a0collect from you are\u00a0(\u201c<strong>Personal Information<\/strong>\u201d):<br \/>Name<br \/>Residential\u00a0Address<br \/>Email Address<br \/>Telephone\/Cell Number<br \/>Gender<br \/>Age<\/p><p>We also collect information about you from other sources as explained below.<\/p><p>With your consent, we may also supplement the information that you provide to us with information we receive from\u00a0associates,\u00a0in order to offer you a more consistent and personalised experience in your interactions with\u00a0company.<\/p><p>We may automatically collect\u00a0non-personal\u00a0information about you,\u00a0such as the type of internet browsers you use,\u00a0or the\u00a0website\u00a0from which you linked to our\u00a0website.<\/p><p>We may also aggregate details which you have submitted to the\u00a0website\u00a0(for example, the products or services you are interested in). You cannot be identified from this\u00a0information,\u00a0and it is only used to assist us in providing an effective service on this\u00a0website.<\/p><p>We may from\u00a0time-to-time\u00a0supply third parties with this non-personal or aggregated data for uses in connection with this\u00a0website.<\/p><p>Cookies\u00a0Policy:\u00a0We use the term \u201ccookies\u201d to refer to cookies and other similar technologies covered by <strong>POPIA<\/strong>\u00a0on privacy in electronic communications.<\/p><p>What is a cookie?\u00a0Cookies are small data files that your browser places on your computer or device. Cookies help your browser navigate a\u00a0website\u00a0and the cookies themselves cannot collect any information stored on your computer or your files.<\/p><p>When a server uses a web browser to read cookies,\u00a0they can help a\u00a0website\u00a0deliver a more user-friendly service. To protect your privacy, your browser only gives a\u00a0website\u00a0access to the\u00a0cookies it has already sent to you.<\/p><p>We use cookies to learn more about the way you interact with our content and help us to improve your experience when visiting our\u00a0website.<\/p><p>Cookies remember the type of browser you use and which additional browser software you have installed.<\/p><p>They also remember your preferences, such as language and region, which remain as your default settings when you revisit the\u00a0website. Cookies also allow you to rate pages and fill in comment forms.<\/p><p>Some of the cookies we use are session cookies and only last until you close your browser, others are persistent cookies which are stored on your computer for longer.<\/p><p>For some of the functions within our\u00a0websites\u00a0we use third party suppliers, for example, when you visit a page with videos embedded from or links to\u00a0<em>YouTube<\/em>. These videos or links (and any other content from third party suppliers) may contain third party cookies and you may\u00a0wish to consult the policies of these\u00a0third-party\u00a0websites\u00a0for information regarding their use of cookies.<\/p><p>We will not use cookies to collect personally identifiable information about you. However, should you wish to do so, you can choose to reject or block the cookies set by the\u00a0websites\u00a0of any\u00a0third-party\u00a0suppliers by changing your browser settings \u2013 see the\u00a0<em>Help<\/em>\u00a0function within your browser for further details.<\/p><p>Please note that most browsers automatically accept cookies,\u00a0so if you do not wish cookies to be used you may need to actively delete or block the cookies.<\/p><p>You can also visit\u00a0<a href=\"https:\/\/allaboutcookies.org\/\" target=\"_blank\" rel=\"noopener\">https:\/\/allaboutcookies.org\/<\/a>\u00a0for details on how to delete or reject cookies and for further information on cookies generally.<\/p><p>For information on the use of cookies in mobile phone browsers and for details on how to reject or delete such cookies, please refer to your handset manual. Note, however, that if you reject the use of\u00a0cookies,\u00a0you will still be able to visit our\u00a0website\u00a0but some of the functions may not work correctly.<\/p><p>We will use your personal and\u00a0non-personal\u00a0information only for the purposes for which it was collected or agreed with you, for example:<br \/>Analyse the effectiveness of our advertisements, competitions and\u00a0promotions.<br \/>Collect information about the device you are using to view the\u00a0website, such as your IP address or the type of internet browser or;<br \/>Operating system you are using and link this to your personal information so as to ensure that the\u00a0website\u00a0presents the best web experience for\u00a0you.<br \/>Evaluate the use of the\u00a0website,\u00a0products,\u00a0and\u00a0services.<br \/>For audit and record keeping purposes.<br \/>For market research purposes.<br \/>For monitoring and auditing\u00a0website\u00a0usage.<br \/>Help speed up your future activities and experience on the\u00a0website. For example, a\u00a0website\u00a0can recognise that you have provided your personal information and will not request the same information a second time.<br \/>In connection with legal proceedings.<br \/>Make the\u00a0website\u00a0easier to use and to better tailor the\u00a0website\u00a0and our products to your interests and\u00a0needs.<br \/>Offer you the opportunity to take part in competitions or\u00a0promotions.<br \/>Personalise your\u00a0website\u00a0experience, as well as to evaluate (anonymously and in the aggregate) statistics on\u00a0website\u00a0activity, such as what time\u00a0you\u00a0website\u00a0it, whether\u00a0you have\u00a0website\u00a0it before and\u00a0what\u00a0website\u00a0referred you to it.<br \/>To assist with business development.<br \/>To carry out our obligations arising from any contracts entered into between you and\u00a0us.<br \/>To conduct market or\u00a0Client\u00a0satisfaction research or for statistical analysis.<br \/>To confirm and verify your identity or to verify that you are an authorised\u00a0Client\u00a0for security\u00a0purposes.<br \/>To contact you regarding products and services which may be of interest to you\u00a0(including the\u00a0Company\u2019s newsletter), provided you have given us consent to do so or you have previously requested a product or service from\u00a0us\u00a0and the communication is relevant or related to that prior request and made within any timeframes established by applicable laws.<br \/>To notify you about changes to our service.<br \/>To respond to your queries or comments.<br \/>We will also use your personal information to comply with legal and regulatory requirements or industry codes to which we\u00a0subscribe,\u00a0or which apply to us, or when it is otherwise allowed by\u00a0law.<br \/>Where we collect personal information for a specific purpose, we will not keep it for longer than is necessary to fulfil that purpose, unless we\u00a0have to\u00a0keep it for legitimate business or legal reasons.<\/p><p>In order to\u00a0protect information from accidental or malicious destruction, when we delete information from our\u00a0services,\u00a0we may not\u00a0immediately\u00a0delete residual copies from our servers or remove information from our backup\u00a0systems.<\/p><p>You can opt out of receiving communications from us at any time. Any direct marketing communications that we send to you will provide you with the information and means necessary to opt out.<\/p><p>We may also disclose your information\u00a0where we have a duty or a right to disclose in terms of law or industry codes.<\/p><p>We are legally obliged to provide adequate protection for the personal information we hold and to stop\u00a0unauthorised access and use of personal information.<\/p><p>We will, on an on-going basis, continue to\u00a0renew\u00a0security controls and related processes to ensure that your personal information is secure. Our security policies and procedures cover:<br \/>Acceptable usage of personal information.<br \/>Access to personal information.<br \/>Computer and network security.<br \/>Governance and regulatory issues.<br \/>Investigating and reacting to security incidents.<br \/>Monitoring access and usage of personal information.<br \/>Physical security.<br \/>Retention and disposal of information.<br \/>Secure communications.<br \/>Security in contracting out activities or functions\u00a0(these\u00a0details\u00a0are in the\u00a0Company\u2019s <strong>PAIA &amp; POPI<\/strong> Policy and as a\u00a0client\u00a0of this\u00a0company\u00a0you may request a copy thereof).<\/p><p>When we contract with third parties, we impose appropriate security,\u00a0privacy\u00a0and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure. We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.<\/p><p>In\u00a0terms of the\u00a0<strong>Promotion\u00a0of\u00a0Access\u00a0to Information Act,\u00a0No. 2 of 2000\u00a0(\u201cPAIA Act\u201d)<\/strong>\u00a0you have the right to request a copy of the personal information we hold about you.<\/p><p>To do this, simply\u00a0contact us at the numbers\/addresses listed on our home page and specify what information you would like.<\/p><p>We will take all reasonable steps to confirm your identity before providing details of your personal information. Please note that any such access request may be subject to a payment of a legally allowable fee, as laid down in our\u00a0<strong>PAIA &amp;\u00a0POPIA<\/strong>\u00a0Policy.<\/p><p>You have the right to ask us to update, correct or delete your\u00a0personal\u00a0information. We will take all reasonable steps to confirm your identity before making changes to personal information we may\u00a0hold about you.<\/p><p>We would appreciate it if you would take the necessary steps to keep your personal information accurate and\u00a0up to date\u00a0by notifying us of any\u00a0changes,\u00a0we need to be aware of.<\/p><p>Should you have any\u00a0concerns\u00a0with the way in which we are processing your\u00a0personal\u00a0information,\u00a0please contact\u00a0our\u00a0company\u2019s Information Officer, the details of whom are held at\u00a0<strong>Hamleys<\/strong>, alternatively\u00a0you are entitled to lodge a complaint with the Information Regulator, whose contact details are:<\/p><p>33 Hoofd Street<br \/>Forum III, 3rd Floor Braampark<br \/>P.O Box 31533<br \/>Braamfontein, Johannesburg, 2017<br \/>Complaint\u2019s\u00a0email: <a href=\"mailto:complaints.IR@justice.gov.za\">complaints.IR@justice.gov.za<\/a>.<br \/>General enquiries email:\u00a0<a href=\"mailto:inforeg@justice.gov.za\" target=\"_blank\" rel=\"noreferrer noopener\">inforeg@justice.gov.za<\/a>.<\/p><p>We\u00a0pledge\u00a0that our processing of your\u00a0personal\u00a0information\u00a0will be handled in a way that complies with all the relevant laws and that your rights to privacy will be protected as required by law.<\/p><p>Please note that we may amend this\u00a0notice from time to time. Please check our\u00a0website\u00a0periodically to inform yourself of any changes.<\/p><p>If you have any queries about this\u00a0notice or believe we have not adhered to\u00a0it or\u00a0need further information about our privacy practices or wish to give or withdraw consent, exercise preferences or access or correct your\u00a0personal\u00a0information, please contact us at the numbers\/addresses listed on our\u00a0website.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy notice\u00a0&amp;\u00a0consent to use of personal information Hamleys, is\u00a0firmly committed to protecting the privacy of our\u00a0clients\u00a0and associates. The\u00a0company\u00a0is the sole owner of the information collected on this\u00a0website. 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